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Digital Academy

Member Journey Blueprint: Retention of your Members

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Member Journey Blueprint: Retention of your Members 

Join this 1-hour complimentary live webinar designed exclusively for Association Executives to gain the essential tools to learn about the Causeis Member Journey Blueprint phases of Retention. Causeis has years of experience leading associations through change and adopting new strategies, including the design and development of new service offerings for associations. Our expert-led webinar will equip attendees with knowledge on the following key topics:

  • Past Performance: By examining your past renewal performance can you make optimisation improvements to your renewal campaign and member retention. 
  • Renewal Strategy: Explore the key components to your renewal strategy. 
  • The Whole Year Matters: How do these factors play a role into retention - your communications plan, your member journey, digital pathways, and value-added automation.
  • Case Studies and Success Stories: Dive into real-world examples of associations that have successfully tapped into new revenue opportunities and learn from their experiences.

Our live webinar is specifically designed for association leaders who seek to navigate digital transformation while remaining focused on providing exceptional member experiences and growth opportunities. Presented by Causeis thought leaders Michelle Lelempsis, Managing Director and Rebecca Delahaye, Business Development Manager. 

Don't miss this opportunity to better understand tools to develop a comprehensive digital strategy to help your association thrive in an ever-changing world. Register now and join us for an informative and engaging session!


Attendees receive 1.0 ASAE CAE credits for each webinar in the series.* Your CAE Certificate will be automatically sent to you after the event and will also be made available in the Causeis Portal.

*Causeis is proud to be a CAE Approved Provider. As a CAE Approved Provider educational program related to the CAE exam content outline, these webinars may be applied for 1.0 credits toward your CAE application or renewal professional development requirements. For more information about the CAE credential or Approved Provider program, please visit www.asaecenter.org/cae.

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Tuesday, 01 October 2024
11:00 am to 12:00 pm AEST
Free
In Person
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